Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.7
Location
7.3
Service
8.0
Dining
7.7
Guest reviews
7.2/10
based on 3 reviews
7.6
7.6/10 based on 1826 reviews
Jim
United Kingdom,
March
2024
6.8/10
The hotel was spacious with two queen beds offering more than enough space for all our luggage, but upon arrival, it had a lingering smell of fried foods and some areas were not finished painting. The service was friendly and helpful overall, although there was a concerning privacy issue with my room number being said out loud at the front desk. The location, while great and very clean, proved a bit challenging for exploring on foot. The dining experience was enjoyable with good food, but the in-house restaurant being closed at dinner on a Saturday was disappointing. The facilities were decent, but improvements could be made.
Rooms
7.0
The rooms were nice but had a smell of fried foods and some unfinished painting, yet they were spacious with two queen beds.
Service
8.0
Location
6.0
The location was good, very clean, but a bit difficult for exploring on foot.
Dining
7.0
The dining experience was good with hot, fresh, and ample servings, although the in-house restaurant being closed at dinner was disappointing.
Facilities
6.0
The facilities were decent, with room for improvement.
Jamie
United Kingdom,
February
2024
8.2/10
The hotel is conveniently located close to downtown and near central Sudbury, making it excellent for business meetings in the city. The rooms are spacious, clean, and offer all the necessary amenities for a comfortable stay. The staff is exceptionally nice and helpful, although there was a small hiccup with my late check out arrangement. The dining experience was delightful with a good selection at excellent value. Overall, a great stay with some minor service issue but nothing major.
Rooms
8.0
The room was clean, spacious, and had all the amenities I needed for a comfortable stay.
Service
7.0
The staff was exceptionally nice and helpful, although there was a slight issue with my late check out arrangement.
Location
9.0
The hotel's location near central Sudbury was excellent for my business meetings in the city.
Dining
9.0
The dining experience was fabulous with good selection and great value.
Facilities
Chris
United Kingdom,
December
2023
7.8/10
My stay at the hotel was convenient and comfortable. The rooms were clean and spacious, although I noticed a bit of lingering pet dander. The service was exceptional, with incredibly friendly staff, although one person didn't return my greeting. The location was central for our activities, but it needs updating in some areas. The facilities were well-equipped and free to use.
Rooms
8.0
The room I stayed in was spacious and bright, and the beds were comfortable.
Service
9.0
I found the staff, including the front desk and housekeeping, to be amazingly friendly and helpful.
Location
7.0
The hotel's location was central to the activities we had planned, making it easy to access highways.
Dining
7.0
Facilities
8.0
The facilities at the hotel were very good, offering free amenities for guests.